Hello, Good evening, I hope you can help me since it's late already to call the customer service lines, the thing is that I bought a game on my playstation store, but I received three charges on my bank account, two were completed and the other one is on hold, when I go to Paypal history I have two transaction numbers for the same game, I already contacted playstation and they showed me where to locate the payment history and there's only one charge, as I was talking with the representative he also mentioned that they just received one payment and there's no refund to provide, and if I place a dispute It will suspend my playstation account until the payment is settled, that's the reason why I don't want to file the dispute but I definetly want my money back, I know that the one on hold I can just ask the bank to release the funds but with the additional payment from paypal? it shows both payments as completed.
... View more
