A seller from India finally received the return item I sent, and is asking me to close my case that was already escalated to PayPal. They claim they are unable to load a refund into their account from their country. Do I wait out the original resolution request because I cannot reopen it if they don’t refund me, or take them at face value and cancel my open case because they claim to be willing to finally work with me? I told them to just respond to it then. What I don’t understand is their claiming it is “technically” impossible for them to refund me through PayPal from India anyhow.
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