PayPal has proven to be not helpful. They finally said I could get a voucher but since that last week and requesting various documents on that I am who say I am, nothing. Very disappointed. It was a $35 lesson for me about scammers and how much PP does not really care about customers.
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Agree the guarantee thing is a total lie. PP said I could get a voucher as credit after they denied my refund, because I wouldn’t stop chatting them. But to get the voucher is impossible. They want my ssn and more proof of Id. What?? If PP was that strict on sellers proving themselves none of us would be out money.
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Hello all, I recently was awarded a voucher after a dispute. Messaging told me it is in my wallet under offers. I have nothig labeled offers when I click on wallet under activity. I have asked twice in the message center and get no clear repsonse, only that they "see" it in my account. Any suggestions? Thank you!
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PP dispute was very little help. Dedebell apparently showed “proof” my order was delivered. (It was not). So PP closed it and I lost the money. I complained again. So PP says I’ll get a voucher for the amount but I have yet to receive it.
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I did file a dispute and this fraudulent company somehow “proved” to PayPal that the item was delivered. It was not ever delivered. Paypal told me the case was closed. The lack of help from PP is very disappointing.
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Yep. Ordered a figurine as a gift on 4/4/21. Nothing and no communication. They sent a fake tracking number and I waited another couple weeks, still nothing. I filed a complaint with PayPal and they did NOTHING. PP said Dedebell “proved” the item had been delivered. Lies. I’m mad at myself for not checking them out better. Also mad at PayPal. The whole “guaranteed” thing is apparently not true.
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