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since ‎Jun-17-2021
Lynks101
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Really: Lost Phone Number

by Lynks101 Member in Managing Account
‎Jun-17-2021 06:58 AM
91 Kudos
‎Jun-17-2021 06:58 AM
91 Kudos
This is absolutely *#*# I know my email and my password, but my phone number has changed. But because of two step verification, PayPal wants to verify my identity by either texting my old number ... Or calling my old number. I've tried changing my password, still wants two step verification - doesnt help. To contact customer services you need to login - doesn't help I've tried calling customer services, some random number that isn't valid - doesn't help I've tried complaining, wants me to login and doesn't help. I don't have Twitter or Facebook nor do I want them so that doesn't help At this point I'm going to abandon my PayPal account because PayPal have made it so difficult to change something that should be simple, they clearly don't care about their customers ... View more
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