PayPal Community

Okay so I read your message about how you may have been lucky because you were able to contact someone and resolve your issue but I see that PayPal has deleted your number that you provided on your reply so I guess no one else can figure out how to do this I see that you provided something about PayPal holdings Inc and I was just wondering if that a website or something that I can access to be able to gain access to the phone number that you called to be able to talk to the person that helped you. My email address is <removed> which is a Google email account so they say that I can't provide the account in that body it's not permitted but if you could figure it out which I'm sure anyone with any kind of sense will please email me and let me know thank you for your time. If you could please email me and let me know something so I can get something done about my account thank you for providing the information even though it was deleted by PayPal ... View more

Why do all of the customer service people that we speak to only talking circles that's all you're doing is talking in one big circle you're not solving anything you're not even trying to you're hiding behind a privacy policy that is ridiculous I don't understand how this can make any sense to anyone that has any kind of education. What I don't understand is how you can hold funds for 180 days and say that they're suspicious activity going on in people's accounts that is not suspicious at all it's things that they have been doing for probably years. My account was not new and it was placed on what you call limited access and I was asked to verify my identity with several documents that I did provide every single time I was asked and after my documents were received my account was closed. Due to what you said look like fraudulent activity that's crazy I had my unemployment money direct deposited into my PayPal account and I then would transfer it to my bank all of which were in my name the unemployment funds the PayPal account and the account that I was transferring it to I had been doing this for 4 months and everything was fine until one day PayPal security decided that it looked like suspicious activity and put a limited access on my account and needed me to verify my identity which I did and then my account was closed. There is no logical explanation that you can give me because none of this is logical none of this makes any sense and all you're going to do I already know is talking circles. There is no solution to this because it should not be done there is a problem with your security if it is continuing to do this and flag things that they say are suspicious activities when in all reality it's just people using PayPal instead of putting their bank accounts online where they are not secure that's what PayPal is supposed to be for. But I'm sure you're going to give me some BS about how your privacy policy states this and that but I don't give a damn about your privacy policy because I didn't violate your privacy policy and neither did these people it would be violating if it was suspicious or fraudulent activity or money laundering or something of that nature but it's not it clearly is not it obviously is not this is a way for you to collect interest on everyone's money and then probably still not release it to these people for whatever reason you have not to after the 180 day. So say whatever you will talk in your circles but I'm contacting a lawyer about this and I promise you I will get more then what you were withholding for me now it would have been a lot better for you guys just to pay us our money because I'm sure I'm not the only one. I have to use PayPal for years I have highly recommended it to a lot of people my family my friends my coworkers and I'm so disappointed because I feel like you have let a lot of people down and you should be ashamed of yourselves ... View more

I had my unemployment funds direct deposited to my account and my name was on the unemployment funds that were successfully deposited in the paypal account for almost 4 months. Then one day paypal says that my account has been limited due to suspicious activity on my account. I would always transfer the funds to the same account that also was in my name that was on my unemployment direct deposit and also my name that was on my PayPal account so what was so suspicious about the activity? My problem with this is the fact that for 4 months they did not find it suspicious and then all of the sudden one day they decide to freeze my account and ask me to provide identity with bank statements my driver's license also proof of my address and several other documents that I provided every single time they asked. But then after I provided said documents they decided to close my account and freeze my funds for 180 days. How is this legal? This is crazy I did everything I was asked and then they closed my account due to suspicious activity that looks like fraudulent activity how is that even making any kind of sense to these people? I am not disregarding anyone that uses accounts overseas or anyone that is using their PayPal account to buy or sell items but that is not what I was using my PayPal account for so why are they holding my funds waiting for them to clear just in case there are disputes or anything like that coming up? That doesn't make any sense because I was depositing my unemployment funds into this account this is not something that could be disputed this is not something that was unnormal irregular or suspicious at all. So I can sort of kind of understand how they could put the funds on hold for a period of time if it was for an item that I was selling or if it was some kind of Bank outside of the US because of the different banking walls or if I was transferring money to an account that wasn't in my name or I was doing activity that wasn't normal and that I hadn't been doing for 4 months already but what I don't understand is how all of a sudden they can just freeze my account for no reason and say that it's for suspicious activity that is ridiculous to me I will never use PayPal again I used to swear by it and I would recommend it to everyone I have used it for years and have loved it up until they started this bull crap this is crazy really just that's all I have to say is this is crazy and I'm so disappointed. I will contact my attorney and have something done about this. The answers and solutions from the PayPal Representatives are customer service are not acceptable because there is no acceptable answer or solution to this what they say is ridiculous and doesn't make any sense all they do is talk in circles and just tell you there's nothing you can do and they're not releasing your funds and you can withdraw your funds after 180 days which is also a lie there is no rhyme or reason as to why this is happening to so many people ... View more