Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in
  • Welcome
    • Guidelines
    • News and Events
    • Suggestions for PayPal
    • General Discussions
  • PayPal Help Community
    • Managing Account
    • Transactions
    • Wallet
    • Security and Fraud
    • Products & Services
    • Reporting
  • MTS Community
    • PayPal Upgrade Community
    • PayPal Payments Standard
    • REST APIs
    • NVP/SOAP APIs
    • SDKs
    • Sandbox Environment
    • PayPal Reporting
    • Payflow
    • Ideas for MTS
    • Client-side Integration
    • Server-side Integration
  • The Archives
    • PayPal Help Community Archives
      • Managing Account Archives
      • Transactions Archives
      • Wallet Archives
      • Security and Fraud Archives
      • Products & Services Archives
      • Reporting Archives
    • Help Community
      • PayPal Basics Archives
      • Payments Archives
      • My Money Archives
      • My Account Archives
      • Disputes and Limitations Archives
      • Products and Services Archives
      • PayPal Credit Archives
    • Merchant Community
      • Merchant Products
      • Business Tools Archives
      • Reporting Archives
      • Managing Risk and Fraud Archives
    • Help Archives
      • About Business (Archive)
      • About Payments (Archive)
      • About Settings (Archive)
      • About eBay (Archive)
      • About Protections (Archive)
      • About Products (Archive)
    • Social and Your Voice Archives
      • Off Topic (Archive)
      • My Feedback for PayPal (Archive)
    • About PayPal Archives
      • Watercooler (Archive)
      • Tax Information (Archive)
      • Fees (Archive)
      • eBay and PayPal (Archive)
      • Coupons and promotions (Archive)
    • My Account Archives
      • My account settings (Archive)
      • Account limits and verification (Archive)
      • Account balance (Archive)
      • Bank accounts and credit cards (Archive)
    • Payments Archives
      • Sending money (Archive)
      • Receiving money (Archive)
      • Refunds (Archive)
      • Donations and Fundraising (Archive)
    • Disputes and Security Archives
      • Disputes and claims (Archive)
      • Fraud, phishing and spoof (Archive)
    • My Business Archives
      • Merchant services (Archive)
      • Reporting and tracking (Archive)
      • Shipping (Archive)
    • PayPal Products Archives
      • PayPal Debit Mastercard (Archive)
      • PayPal Extras MasterCard (Archive)
      • PayPal Mobile & Other Services (Archive)
      • Student Accounts (Archive)
      • Bill Me Later (Archive)
    • Getting to know PayPal
      • My PayPal account
      • Security and protection
    • Receiving and sending money
      • Buying with PayPal
      • Selling with PayPal
    • PayPal Here UK
      • PayPal Here News and Events
      • PayPal Here Community
      • Chip and Pin Card Reader
      • PayPal Here App

The Community Forum is not available for new posts or responses; previous posts remain available to review. For comprehensive support options, please visit PayPal.com/HelpCenter
Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central

If you want to report illegal content under the EU Digital Services Act, please do so here

since ‎Apr-15-2021
Country: United States
Type: Personal
Cybertheft
Cybertheft Contributor
Contributor
1
Post
0
Kudos
0
Solutions
Active
The Return
View all
Topics Cybertheft has Participated In
  • Topics Cybertheft has Participated In
  • Latest Contributions by Cybertheft

Well crafted "Cyber Sale" Scams

by Cybertheft Contributor in Disputes and Limitations Archives
‎Apr-15-2021 08:23 PM
‎Apr-15-2021 08:23 PM
There are multiple new cyber scam sales out there.   I was not paying attention and became a victim.   I am now hoping PayPal will help us all.  Details are below.     Step one - user does Google product searches (my real example DeWALT 20V 5Ah Blower Kit - This weeks Rural King price $219.99) and finds a deal that seems too good to be true - Price $99. Step two - Weak but legitimate looking website is doing the sale. Business owner and contact information is in Missouri/USA. This same company through Google searches is selling much of the DeWALT product line.   Step three - Customer pays vendor through Google search link and PayPal. Warning number 1 - PayPal payment went to an individual - not to a registered business name (not the vendor in the Google searches). Warning number 2 - Product is not named in the "thank you for your order" receipt from the website.  Warning number 3 - no tracking information is provided as part of the order shipment.  Warning number 4 - vendor's website does not directly sell anything but baskets.  Warning number 5 - vendor's website is the subject of multiple internet searches. It has an established reputation of NOT selling but SCAM selling many things in the method I described above. Warning number 6 - email to vendor receives no reply. Phone number provided on website has no answer and a full voice mail box. Attempt for help from PayPal number 1 - Provided this information to PayPal in a payment dispute. Vendor somehow sent PayPal a tracking numbers showing that something (I have no idea what it was) was sent from 30 miles from my house (in Kentucky not Missouri) directly to the post office 6 miles from my house then to my house.  PayPal closes the dispute saying USPS tracking information was provided. I have no idea what was sent to me (maybe a envelop with junk mail inside that I threw away) but it was certainly not $214 worth of DeWALT products. Attempt for help from PayPal number 2 - created this case again for PayPal to re-evaluate. Note to PayPal - I don't need the $99 but you will end up paying your employees thousand of dollars working on this and other similar situations . By denying my refund of $99 and not looking into any of the details associated with this well crafted SCAM you are helping cyber criminals siphon money from PayPal as well as your customers. ... View more
Labels:
  • Labels:
  • Disputes
  • Fraud
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros
Welcome to the PayPal Community!