PayPal Community

Hi @Wpohyar    Thank you for contacting the PayPal community. I understand your concern regarding using a bank account to make a payment on eBay. A few merchants only accept card payments. I recommend you check if this merchant accepts payment via bank account. If yes, please try using this link to set up your preferred payment mode: Click Here. If you are unable to fix the issue, we can aid in resolving the issue. You can find the number to reach us by going to https://www.paypal.com, scrolling to the bottom of the page and selecting "Contact". Please visit the link to get more information when you face this type of issue.   Thank you, Harsha  ... View more

Hi @bpar,   Thank you for contacting the PayPal community. I understand your worry about two-step verification; but, we are unable to cancel the process in order to protect your account. If you prefer to cancel two-step verification, please contact us via call. We can aid in resolving the issue. You can find the number to reach us by going to https://www.paypal.com, scrolling to the bottom of the page and selecting 'Contact'. Please visit the link to get more information when you face this kind of issues.   Thank you, Harsha  ... View more

Hi @touchdog,   Thank you for reaching out to the PayPal community. I understand your concern about updating your PayPal account with a new phone number. I recommend clearing your cache and cookies on your device, and if that doesn't work, try using a different device and updating the phone number by following this link. If you continue to have problems, please contact us. You can find the number to reach us by going to https://www.paypal.com, scrolling to the bottom of the page, and selecting "Contact." Please visit the link to get more information when you face this type of issue.   Thank you,  Harsha  ... View more

Hi @AnnDuren,   Thank you for the post. I understand your concern about closing your PayPal account; it appears that you may have pending transactions on your PayPal account that prevent you from closing it. I recommend you to contact us via call, we can aid in resolving the issue. You can find the number to reach us by going to https://www.paypal.com, scrolling to the bottom of the page and selecting 'Contact'. Please visit the link to get more information when you face this kind of issues.   Thank you, Harsha  ... View more

Hi @Josephcmi,   Thank you for contacting PayPal community. I understand that you are facing issues while logging in to your account. This is the basic verification procedure for safeguarding your account. An authentication code for your phone will be sent to you by PayPal. As you don't have an access ot your old phone number which is linked to your PayPal account, it is best to give us a call. Once we can verify some information with you over the phone, we can aid in resolving the issue. You can find the number to reach us by going to https://www.paypal.com, scrolling to the bottom of the page and selecting "Contact". Please visit the link to get more information when you face this type of issue.   Thank you.   Harsha  ... View more

Hi, I've already submitted the docs, but I am non-resident and I dont have a SSN to complete the registration. @Harsha4  ... View more

Hi @universeye_01    Thank you for the post. I see that you are unable to send or receive funds from your PayPal account. Please check if you have received any emails or notifications asking for more information. For more information, please visit the Resolution Center and check if there are any pending actions to be completed from your end. If you are still facing an issue, we can aid in resolving the issue. You can find the number to reach us by going to https://www.paypal.com, scrolling to the bottom of the page and selecting "Contact". Please visit the link to get more information when you face this type of issue.   Thank you, Harsha ... View more

Hi @rovinrobin    Welcome to PayPal community! I understand your concern regarding refund not reflecting on your account. Refunds are directly initiated to original funding source. If you used a bank, it will appear in your bank account, and if you used a card, it will appear in your card account. You can learn more about refund here. If you still dint receive the funds, In this type of situation, I'd recommend reaching out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page for further assistance.  Thank you, Harsha  ... View more

Hi @Fabgam,    Thank you for contacting PayPal community. I am sorry to know that you are facing issues while closing PayPal your account. In this type of situation, it is best to give us a call. Once we can verify some information with you over the phone, we can aid in resolving the issue. You can find the number to reach us by going to https://www.paypal.com, scrolling to the bottom of the page and selecting 'Contact'. Please visit the link to get more information when you face this kind of issues.   Thank you, Harsha ... View more

Hi @SpaghetyZA, Thank you for contacting PayPal community. I am sorry to know that you are facing issues while closing PayPal your account. In this type of situation, it is best to give us a call. Once we can verify some information with you over the phone, we can aid in resolving the issue. You can find the number to reach us by going to https://www.paypal.com, scrolling to the bottom of the page and selecting 'Contact'. Please visit the link to get more information when you face this kind of issues.   Thank you, Harsha ... View more