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I did the same and got 80% back. I think we could have gotten the full refund tbh, but the stress and time is just not worth it. I ended up paying $8.50 AUD for a stupid toothbrush! 🤬
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The same happened to me, 1 swivel cheese board was ordered and I received an electric toothbrush. So angry and so disappointed. I have lodged the complaint abd will escalate if a full refund is not made. 🤬
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