Hi everyone, I am having problems at the moment with 3 items I bought from Aliexpress. Never again!!
One item was for a car that I only kept for 3 weeks and by the time the indicators came for the car, I had sold it. I didn't open the package and the seller agreed that I could return it. Luckily for me they have a UK London return address so I returned and got the Royal Mail ref number, returned 6/3/21 and it was delivered on 9/3/21. The seller is saying it hasn't arrived (even though Royal Mail say it has) and paypal still aren't stepping in to help to get my refund.
2nd problem - received a console trim for a new mercedes. The wood look trim was scratched in 2 places on arrival, no damage to the box so to me, the part was scratched when posted. Asked paypal to step in. The part cost £39 and to get a refund, I have to return to China at a cost of £49 to me and still no guarantee that I will get a refund.
3rd problem - received some leather look car mats at a cost of £54. Quality isn't the same as the photos and they don't fit. Same again, paypal say return to China. This cost will be extortionate and more than the cost of the item due to it's weight.
I won't be buying from Aliexpress again but really did expect more 'buyer protection' from paypal. I've lost over £100 with no help at all from paypal.
One of the Chinese sellers was even sending me 'sobbing emojis' and laughing at me trying to get a refund as he knows that they can send rubbish to the UK and we have no protection, contrary to what paypal tell you. Very disappointed but lesson learned. Won't buy from China again
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