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since ‎Apr-08-2021
Annie_02
PayPal Employee Annie_02
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Re: i forget my password when i restore it i reser...

by PayPal Employee Annie_02 in Managing Account Archives
‎Jan-14-2023 04:26 PM
‎Jan-14-2023 04:26 PM
Hi @boyzid    Welcome to the community and thank you for your post! As you are unable to receive the one time code in your registered phone number, you will need to contact your service provider. If you've forgotten the password for your account here is how to reset it. If you are still unable to log in, please contact PayPal customer service for assistance. I hope this is helpful!   Regards Annie ... View more

Re: Unlock account from to many failed logins

by PayPal Employee Annie_02 in Managing Account Archives
‎Dec-20-2022 08:55 AM
‎Dec-20-2022 08:55 AM
Hi @GlassmanAce1985    Welcome to the community and thank you for your post! If you've forgotten the password for your account here is how to reset it. If you are still unable to log in, please contact PayPal customer service for assistance. I hope this is helpful!   Thanks.  Annie.  ... View more

Re: PayPal deactivated my account, made me wait 18...

by PayPal Employee Annie_02 in Security and Fraud Archives
‎Dec-20-2022 08:49 AM
‎Dec-20-2022 08:49 AM
Hi @notstokedatall    I understand that you are concerned about your account limitations. Please refer to this link to know about limitations. For security reasons, we cannot access your account and give the resolution. It is best to contact our PayPal customer support directly so that they can check your account and help you.    Regards, Annie.  ... View more

Re: the sms code does not arrive

by PayPal Employee Annie_02 in Transactions Archives
‎Dec-13-2022 09:33 AM
‎Dec-13-2022 09:33 AM
Hi Welcome to the community and thank you for your post! As you are not receiving the OTP then you can reach our phone support so they can assist you accordingly. Please contact PayPal customer service for assistance. I hope this is helpful!   Regards, Annie.  ... View more

Re: Recurring Payments

by PayPal Employee Annie_02 in Transactions Archives
‎Dec-06-2022 08:25 AM
‎Dec-06-2022 08:25 AM
Hi @JohnnyAir  I understand that you wish to cancel the recurring payments. Please click on this link  and you can follow the steps to cancel it./ However you will need to contact merchant so they can cancel from their end as well.    Regards,  Annie. ... View more

Re: Submit a copy of your professional licence and...

by PayPal Employee Annie_02 in Security and Fraud Archives
‎Dec-06-2022 08:08 AM
‎Dec-06-2022 08:08 AM
Hi @noarin    I understand that you are concerned about your account limitations. Please refer to this link to know about limitations. It is best to contact our PayPal customer support directly so that they can check your account and help you.   Regards Annie. ... View more

Re: How to unsubscribe from marketing emails sent ...

by PayPal Employee Annie_02 in Managing Account Archives
‎Nov-29-2022 08:48 AM
‎Nov-29-2022 08:48 AM
Hi @greatdealsamazi    I understand your concern to unsubscribe the marketing emails that you are receiving the emails. Here's the link to know how to unsubscribe the emails from receiving it. For your security, we always email you when you request your password or change your name, your address, your email address, your password, or your bank account. We also email you about important changes to our legal agreements or policies.   Regards Annie.  ... View more

Re: [OR-IMPRS-01] on desktop

by PayPal Employee Annie_02 in Managing Account Archives
‎Nov-22-2022 08:04 AM
1 Kudo
‎Nov-22-2022 08:04 AM
1 Kudo
Hi @1234565edcvfr    Welcome to the PayPal Community Forum and thank you for the post! This is very frustrating to hear has been happening with your login experience. For assistance with this concern, we would need you to contact our phone support directly for help. To get in contact, please visit the PayPal webpage and scroll to the bottom where you'll see 'Contact' listed. Clicking on this will bring you to our Contact Us page where the available methods of contact are provided. I hope this would be helpful.   Regards. Annie.  ... View more

Re: Hi from kenya my 180 days are over and i am un...

by PayPal Employee Annie_02 in Security and Fraud Archives
‎Nov-15-2022 06:40 AM
‎Nov-15-2022 06:40 AM
Hi @Sharon183    I understand that you are concerned about your account limitations. Please refer to this link to know about limitations. It is best to contact our PayPal customer support directly so that they can check your account and help you.   Regards,  Annie.  ... View more

Re: Access to my account is temporarily limited, a...

by PayPal Employee Annie_02 in Managing Account Archives
‎Nov-08-2022 07:59 AM
‎Nov-08-2022 07:59 AM
Hi @Realleeme    I understand that you are concerned about your account limitations. Please refer to this link to know about limitations. It is best to contact our PayPal customer support directly so that they can check your account and help you.   Regards,  Annie.  ... View more
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