PayPal Community

Hi @Axnfell    Welcome to the PayPal Community Forum and thank you for the post! This is very frustrating to hear has been happening with your login experience. For assistance with this concern, we would need you to contact our phone support directly for help. To get in contact, please visit the PayPal webpage and scroll to the bottom where you'll see 'Contact' listed. Clicking on this will bring you to our Contact Us page where the available methods of contact are provided. You do have the option to turn off the authentication but this can be done only after logging in.  To turn off 2-step verification: Go to Settings.  Click Security.  Click Update next to "2-step verification." Click Turn Off next to 2-step verification, then click the Turn It Off button.  Regards Annie.  ... View more

Hi @zeinabzommara    I understand that you wish to link the card to your PayPal account. As you have reached us via social media you will need to reach our phone support or message us from your mobile app so that we can access the account and assist accordingly.    Regards,  Annie.  ... View more

Hi @timrinkerman    I understand your concern about sending money. Please click this link for more information to send the money as "Friends or Family". If you are facing issues while sending the money, I'd request you to reach phone support who can assist with the same.    Regards,  Annie.  ... View more

Hi @Altamash    I understand your concern about the refunds. We send all refunds back to your original payment method. The time it takes to receive your money varies by payment method. You can click here to know how the refunds work.    Regards, Annie.    ... View more

Hi @Morganxxx123    Welcome to the community and thank you for your post! You cannot remove the security question or off the authenticator. In order to do that you will have to login. In this case, I'd suggest you to contact PayPal customer service for assistance.     Regards,  Annie. ... View more

Hi @leelee1788    Sorry for the inconvenience this has caused. I understand your concern that you are facing issues while sending funds and also while connecting our phone support and chat. There could be high volumes that you were unable to connect. You can click here to know what could be the reasons for payment declined. Click here to know how to send the funds.    Regards, Annie.  ... View more

Hi @patmil1    I understand your concern about the money that you have sent to your friend. If the transaction already shows as "completed" then you cannot resend it as personal. In future, you can send the funds as "friends or family" but once the transaction is completed you cannot reverse or change. You can click here for more information about the different between these transactions.    Regards, Annie. ... View more

Hi @eszak    Sorry for the inconvenience this has caused.  I would suggest you contact us directly so that we can assist you further with the same. To contact us directly, go to the PayPal home page and select the Contact Us option; we will be happy to help you further. I hope this helps!   Regards. Annie.  ... View more

Hi @DanielXi    I understand your concern that the money automatically withdraw to your bank account. If you have a Business PayPal account, you can set up or off the Automatic transfers by following these steps: Click the More Options icon next to your PayPal balance and select Automatic transfers. Select which bank account, the frequency, and the amount, and click Turn on/off Automatic Transfers. Regards Annie.  ... View more

Hi @shirpowbra    I understand that you are concerned about your account limitations. Please refer to this link to know about limitations. It is best to contact our PayPal customer support directly so that they can check your account and help you accordingly.   Regards Annie.  ... View more