Escalate thru PayPal. The vendor will come back to PayPal and offer a similar part refund, make sure you decline. I have just been advised of my full refund by PayPal
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I’m the same. Bought two swivel cheese boards and got two toothbrushes. They offered me a 40% refund, when I refused they offered me 55%. I am going to escalate thru PayPal.
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