Hi there, I placed an order from a company called Kainuode E-commerce Co. on January 29 2021. I paid $32.98 for a portable laptop desk. I never received the item so I contacted the vendor twice to no avail because their website is fraudulent. Since I didn't receive the item, I opened a dispute on Paypal on March 23. Paypal sent me a message today denying my case, saying the vendor sent them shipment tracking proving they sent the "item" , which they claimed it was delivered at my mailbox. I contacted the USPS today, April 6, and they told me that they indeed delivered a small box on February 17, 2021. In other words, not the portable laptop desk that I ordered. After contacting the USPS, I connected the dots. I received a little package with a pink broken watch back in February and I thought it was a kind of wrong delivery. Little did I know that piece of junk was supposedly the item I ordered, which would have been too large to fit in a US mailbox. As I could see on this Paypal community forum, this company has a history of scamming people. Paypal is doing business with not legit companies. Those people are not bonafide and they need to be held accountable. I changed my credit card information today to avoid being scammed in the future by this kind of people. I thought Paypal would be more proactive regarding protecting the customer. I need my money back. Paypal closed my case and it's not allowing any kind of communication. Horrible experience.
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