I too put in an order for sofa covers however I decided to email them and double check that the option I chose would be correct for my lounge I specified exactly the option I ordered and exactly what my lounge configuration is. After 4 emails back and forth and they by this time I might add they had not packaged up as email was pretty much straight after order placed. Anyway the couldn't come back with 100 % confirmation kept blathering on about they think, it might and so on so I decided to cancel and asked for refund. Total cost in aud was over 50.00 and they offered 8.00usd as refund. I said no and filed a complaint with PayPal. We come to find they have 'accepted" the 8.00usd when I specifically told PayPal that I refused that amt and demanded ful refund. So I have sent another message to PayPal telling them this and that I was hoping they would not be complicit in such underhanded shonky dealings. So time will tell if they go back for remaining balance. Not at all impressed with PayPal allowing this company to get away with this.
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