I had an issue with this company too. The website was called "Fleetwind" - found via a facebook ad. I ordered my item in November 2020. Never received anything and went back and forth with the company for months. My item was marked "delivered" but no address indicated, only my zip code. I opened a dispute with USPS and got an official letter showing where my item was delivered. It was another address in my zip. Opened a Paypal dispute in March 2021. FINALLY got my refund this month (June 2021). Just be sure to have the official document from USPS showing wrong address and any communication you've had with the company. I had a bunch of email screen shots. They provided new tracking info, but it only showed "label created" and never actually shipped.
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