PayPal Community

I spoke to someone at PayPal last week and did not want to acknowledge or look into the problem. They said it must be a problem with the customer's card or bank.   I have seen on other pages on Community that others have been experiencing the same issue that I have.   PayPal needs to take ownership of this problem, it should not be my customer's problem to try and sort this out ... View more

Hi I have been experiencing a similar problem in that when I send invoices from my PayPal account, people trying to pay to pay the invoice having been receiving an identical error message. This has been happening since Christmas. I spoke to someone at PayPal last week (took forever to work my way through the call management system) and they did not want to acknowledge or investigate the problem. They simply said we only process the payments and it must be a problem with the Payee's card or bank.   Obviously other people are experiencing the same issue, so I think it is time that PayPal took ownership of the problem ... View more