PayPal Community

Thanks for reply. I'm very surprised and disappointed that paypal want me to send item back to China and give them a tracking number before they reimburse me. Although Im trying to be impartial, I'm struggling with paypal tbh. Sending item back is not the issue, its the hassle thats involved. The fact that they are still letting this company use them as a payment method is unbelievable. I'm in 2 minds whether to take the hit for the €31 and cancel my paypal out of principle ... View more

Thanks for the reply. Shocking that companies like this are still able to operate ... View more

I have had a similar experience with honest crate. I bought trousers that are 5 inches shorter than advertised. A real pity as they seem decent quality. I have sent them photos as requested by them, to show faulty goods. I have been told that other trousers will be sent out but am pretty sure that this will not happen. 2 weeks have passed and I am out of pocket with useless goods. Awaiting paypal dealing with this issue. I have also asked honest crate for contact details of their C.E.O. Surprise surprise no details have been given. I bought these trousers through an Instagram advert. Can anyone advise the best way of leaving negative feedback for these people? ... View more