Amazon has been pulling the same mess and are under Synchrony handling their credit. Call Synchrony Bank and tell them the money you posted on your PayPal account on the specific date you paid it needs to be transferred to your promotional type account. They control PayPal and only they will do what needs to be done pretty darn quickly. The supposed online customer service people at PayPal are going to run circles and claim to contact within a few later hours and never email or contact on the Chat, just like mine last week. Only Synchrony handles a call asap (and not drop their assistance like PayPal) and handle things like professionals!
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