PayPal Community

mattiejohnson · ‎Feb-08-2021

I have been posting this but for some reason paypal isn't showing your pictures. There's this huge "x" like it flagged your pics or some. Yep - I found out it's either the dates or the phone number. Thank you.

mattiejohnson · ‎Feb-08-2021

That shouldn't matter whether chrome or windows or incognito. You can still make a copy of your invoice as well but here's what you need to do since it doesn't tell you what the errors are: Make a copy Only put in the phone number like this <removed> it does not like (-) or (.) or spaces Fix the dates change the date to a "specified date" or "no due date" and make sure the issued date is the day you're making the invoice when you make a copy it still has an old date. This is what I found to help. TOO BAD PAYPAL ISN'T ANSWERING THEIR PHONES AND WE'RE ON THESE THREADS WORKING FOR PAYPAL! I sure do hope this helps!

mattiejohnson · ‎Feb-08-2021

You can still make a copy but here's what you need to do since it doesn't tell you what the errors are: Make a copy Only put in the phone number like this <removed> it does not like (-) or (.) or spaces Fix the dates change the date to a "specified date" or "no due date" and make sure the issued date is the day you're making the invoice when you make a copy it still has an old date. This is what I found to help. TOO BAD PAYPAL ISN'T ANSWERING THEIR PHONES AND WE'RE ON THESE THREADS WORKING FOR PAYPAL! I sure do hope this helps!

mattiejohnson · ‎Feb-08-2021

You can still make a copy but here's what you need to do since it doesn't tell you what the errors are: Make a copy Only put in the phone number like this <removed> it does not like (-) or (.) or spaces Fix the dates change the date to a "specified date" or "no due date" and make sure the issued date is the day you're making the invoice when you make a copy it still has an old date. This is what I found to help. TOO BAD PAYPAL ISN'T ANSWERING THEIR PHONES AND WE'RE ON THESE THREADS WORKING FOR PAYPAL! I sure do hope this helps!

mattiejohnson · ‎Feb-02-2021

I am so tired of Paypal not answering. I haven't gotten a real person since March 2020. Why are you doing your customers like this? We need real guidance! I try to invoice my customers and it gives this message. I start over and over and it still says the same thing! I take out the billing address even with just the name and email and it still says this. Also, I notice that if you click "create an invoice" it doesn't allow tips included in the invoice. There's so much going wrong on these invoices. Is there a way you can improve this or at least answer the phones, please? YOUR PHONE SAYS YOU'RE NOT TAKING CALLS. INSTEAD, WE HAVE TO USE A CHAT! I haven't talked to anyone since the shutdown. What about people working from home? Is no-one available? Unfortunately on the chat no one really seems to help and it takes you a long time to respond and when you do it's the wrong response so we have to wait even longer. We all need help with Paypal. This is not good customer service. This is very frustrating. Can you fix these invoice issues please and turn your phones back on. Please help us!

mattiejohnson · ‎Feb-02-2021

They aren't and it's making me so mad! I'm trying to bill my customers and it keeps saying it. I've been having this problem since November.

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