I had the same problem. It seems that PayPal is siding with the scammers. When you make a dispute and PayPal contacts the seller that seller tells PayPal that the item was delivered and gives them the tracking #. PayPal then just sees the tracking # and closes the dispute in favor of the seller. What PayPal fails to do is look at the delivery address. I had written tracking information for UPS about where it was delivered and wasn't my address. I had all kinds of documentation but PayPal refuses to open the dispute back up. My suggestion is go through your bank and file a dispute with them. PayPal needs to wake up and look into these disputes as scammers are getting smart. This is why are credit card interest rates are high cause PayPal sides with scammers.
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