I know this is a little time after you posted this message but i've just been scammed in the last few weeks in the exact same way! Sold a digital xbox code for £49.99, sent via ebay message and the buyer redeemed the code and then claimed it wasn't him accessing his account. PayPal raised a dispute on his behalf and despite uploading screenshots clearly showing me providing the goods I sold and he bought they favoured the buyer and just closed the case without any comms or explanation! After calling them they advised that I raise an appeal against the decision and I was amazed to find that the appeal had also just been closed again a few days later without any comms or explanation as to why!?... From reading the policies on both sites and the posts from so many people who have been scammed in this way it's clear I was just a gullible seller but that doesn't excuse the appalling customer care from PayPal! Not once did anyone at PayPal tell me I am not covered with protection for selling digital content and why did their customer services advise I raise an appear if that was the case! Training required it seems!! Then they call me asking for a payment to bring my account up to date! It's a case of bring my account up to date or it will go to a debt collector! Unbelievable. I've been robbed but no-one is interested. "Here you are Mr Robber have your cash back from this gullable fool!" I actually bought a code off someone on ebay with the money I got from my sale of my code in the same manner. They messaged it across to me instantly. If I was a crook I could simple ask paypal to give me my money back and leave the seller out of pocket but we are not all crooks!! LESSON - DONT SELL DIGITAL CODES ON EBAY AS YOUR NOT PROTECTED AND PAYPAL'S CUSTOMER SERVICE SUCKS!
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