PayPal Community

Oh yes I did go through PayPal.  I opened a dispute.  Isn't that such an odd amount, $24.29?  So weird. ... View more

Also, I believe PayPal will reimburse you up to $30 in shipping but you have to click the box by "Request Return Shipping Refund" and go from there.  I've not done it yet and don't know if I'm going to.  My total refund amount is $80.95.  I may just agree to the $24.29 and be done with it.  They make me so mad and I just want to wash my hands of it and let this be a lesson to myself.  Still, PayPal should do business with them. ... View more

YES, our bedspread or whatever you call is is blurry.  It's bizarre. I'm with you, I'm worried about how much it'll cost to return. And they'll only give the refund WHEN they receive it. What if they don't receive it??!!  Just today we did get a message they're willing to refund us $24.29 (what an odd number) - and that's with not returning it.  (It's going in the trash, it's that ridiculous.) I told my husband we should probably just take it.  I don't want to spend the money on shipping and they not get it.  It's still just the though of it.  I ordered a KING you sent me a QUEEN!  And it's such horrible quality.  Sorry everyone is going through this also.   ... View more

I agree with you in that PayPal is somewhat responsible.  I mean it sounds like this has happened multiple times with this company and PayPal is aware of it.  I've sent a message to PayPal asking if they'll reimburse me for the return shipping.  Sounds like they'll reimburse up to $30.  I don't even know how much it would cost to ship back to Hong Kong.  What a nightmare.  Not only the wrong size did they send but the quality was so poor, just horrible.  ... View more

OMG, I'm going through the same issue.  They've agreed to the full refund but expect us to pay for shipping.  It's completely the wrong size.  Why should we have to pay for shipping to return it.  What a shady company.  Has anyone returning their produce yet? ... View more