So I've received a similar email as well. When I said "no" - on the next email they raised the refund to 15%. That's unacceptable. Told them either full refund or send me the right product/ I was swindled to of $53.
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I being scammed by them as well. Did you get your refund? They want me to send the product (that I didn't order) back to china, in order to get a refund.
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It's exactly what happened to me. I ordered from an ad on instagram for a sushi maker. And at first it took forever to get here, and then when I received it, it's not the same product at all. PayPal is not helping. Company wants me to send the product back to China in order to get a refund. What a joke. This is awful!!
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