Here is the day 11 response. Appears to be a copy & paste of their callflow script. "6:44 PM JN I appreciate you calling us to follow up on your direct deposit. Let me make sure that there aren’t any issues on our end or Wells Fargo. *Check DD status on the account if Active, review past DD and check for Orbit issues* If no issues... I understand that this is later than usual. I can assure you that your account is all set and we have not received any word from our partner bank about any delays in posting. I’d like to turn on the notification for incoming funds in your account so that app will alert you when the money is in your PP balance. If customer presses for more explanation... You did everything correctly and your PayPal account is functioning as it should. This could be just the effect of how we process direct deposits in batches. Our checks are processed in batches between midnight to 5 PM Pacific so they don’t always post at the same time. Depending on which batch it’s in, it could take earlier or until the end of the business day. In my experience, it doesn’t really take until 5 PM. It’s usually earlier than that. If there are issues... There have been reported delays in posting direct deposits. I’d like to assure you that our top engineers are already aware and working double time to post this money within the business day. I would add your account to the list of affected customers that way we can also resolve this faster and prioritize your account once it gets fixed. Thank you for notifying us. Feel free to reply whenever you're ready and we'll reply as soon as we can."
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