Same here order they sent s ring even my Granddaughter pass on it so cheap looking. Always file any dispute you received item bring to there attentions to shipping weight a few OZ vs a few pounds should be a no brainier to the fact the correct item was not ship. Always take pictures (meta data and email prove date. Same issue seller says we can refund 40% charge amount if you return item sent wrong I sad happy to return send me label with postage paid. I explain how it works I did not order a ring that's on you. So to make my point I sent this paragraph from FTC: "What do you do when you receive merchandise that you didn’t order? According to the Federal Trade Commission, you don’t have to pay for it. Federal laws prohibit mailing unordered merchandise to consumers and then demanding payment...If you receive merchandise that you didn’t order, you have a legal right to keep it as a free gift. Although you have no legal obligation to notify the seller, you may write the seller and offer to return the merchandise, provided the seller pays for shipping and handling. " They come back with 60% at this point I chew they out I told them 100% not. Then went to Citi bank to file a dispute there is no choice to there form they ask if I return the item answer no the closed down the dispute. Next I called I explain again what happen she ask if I return the wrong item offer to sent the FTC info. I made a point to let her know how the scam works the 40/60/80% offer I ask if you had order something from Kohls for yourself would you accept a low offer on your refund. They gave me a full credit mean while seller offer to credit that was 2 weeks again just more lies. Shame on Pay pal for not backing us if you have no buyers then there is no seller business.
... View more
