Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in
  • Welcome
    • Guidelines
    • News and Events
    • Suggestions for PayPal
    • General Discussions
  • PayPal Help Community
    • Managing Account
    • Transactions
    • Wallet
    • Security and Fraud
    • Products & Services
    • Reporting
  • MTS Community
    • PayPal Upgrade Community
    • PayPal Payments Standard
    • REST APIs
    • NVP/SOAP APIs
    • SDKs
    • Sandbox Environment
    • PayPal Reporting
    • Payflow
    • Ideas for MTS
    • Client-side Integration
    • Server-side Integration
  • The Archives
    • PayPal Help Community Archives
      • Managing Account Archives
      • Transactions Archives
      • Wallet Archives
      • Security and Fraud Archives
      • Products & Services Archives
      • Reporting Archives
    • Help Community
      • PayPal Basics Archives
      • Payments Archives
      • My Money Archives
      • My Account Archives
      • Disputes and Limitations Archives
      • Products and Services Archives
      • PayPal Credit Archives
    • Merchant Community
      • Merchant Products
      • Business Tools Archives
      • Reporting Archives
      • Managing Risk and Fraud Archives
    • Help Archives
      • About Business (Archive)
      • About Payments (Archive)
      • About Settings (Archive)
      • About eBay (Archive)
      • About Protections (Archive)
      • About Products (Archive)
    • Social and Your Voice Archives
      • Off Topic (Archive)
      • My Feedback for PayPal (Archive)
    • About PayPal Archives
      • Watercooler (Archive)
      • Tax Information (Archive)
      • Fees (Archive)
      • eBay and PayPal (Archive)
      • Coupons and promotions (Archive)
    • My Account Archives
      • My account settings (Archive)
      • Account limits and verification (Archive)
      • Account balance (Archive)
      • Bank accounts and credit cards (Archive)
    • Payments Archives
      • Sending money (Archive)
      • Receiving money (Archive)
      • Refunds (Archive)
      • Donations and Fundraising (Archive)
    • Disputes and Security Archives
      • Disputes and claims (Archive)
      • Fraud, phishing and spoof (Archive)
    • My Business Archives
      • Merchant services (Archive)
      • Reporting and tracking (Archive)
      • Shipping (Archive)
    • PayPal Products Archives
      • PayPal Debit Mastercard (Archive)
      • PayPal Extras MasterCard (Archive)
      • PayPal Mobile & Other Services (Archive)
      • Student Accounts (Archive)
      • Bill Me Later (Archive)
    • Getting to know PayPal
      • My PayPal account
      • Security and protection
    • Receiving and sending money
      • Buying with PayPal
      • Selling with PayPal
    • PayPal Here UK
      • PayPal Here News and Events
      • PayPal Here Community
      • Chip and Pin Card Reader
      • PayPal Here App

The Community Forum will no longer be available starting June 30, 2025. Please note that the forum is now closed for new posts and responses, but previous posts will remain accessible for review until June, 30 2025. For comprehensive support options, please visit PayPal.com/HelpCenter
Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central

If you want to report illegal content under the EU Digital Services Act, please do so here

since ‎Dec-31-2020
Country: United Kingdom
Type: Personal
MBRenegade
MBRenegade Contributor
Contributor
4
Posts
0
Kudos
0
Solutions
Ice Breaker
The Return
Active
View all
Latest Contributions by MBRenegade
  • Topics MBRenegade has Participated In
  • Latest Contributions by MBRenegade

Re: Incorrect shipping address provided by paypal.

by MBRenegade Contributor in Disputes and Limitations Archives
‎Jan-05-2021 11:51 AM
‎Jan-05-2021 11:51 AM
Thanks for the bump, I do have another question actually so thanks for reminding me about this topic. I have 2 old, now closed, bank accounts that I cant seem to remove from my account, I am wondering if these are somehow linked to my old address and this is causing the issue. Whenever I try and remove them I get the error "We're sorry, we're not able to process your request right now. Please try again later." However no matter how many times I try, or however long I wait I always get this error.   Does anyone know how I can remove these. I am guessing the only way would be my phoning the call centre? ... View more

Re: Incorrect shipping address provided by paypal.

by MBRenegade Contributor in Disputes and Limitations Archives
‎Jan-01-2021 10:26 AM
‎Jan-01-2021 10:26 AM
bumping my questions ... View more

Re: When I check out, paypal enters the wrong addr...

by MBRenegade Contributor in My Account Archives
‎Dec-31-2020 10:47 PM
‎Dec-31-2020 10:47 PM
I have had the same issue tonight, ordering a graphics card that tends to go out of stock within minutes and in my rush to complete the checkout I realised Paypal used an address no longer on my account (where I havent lived for 2 years) and now I will potentially have to cancel my order and wait an unknown amount of time to get the opportunity to purchase another. ... View more

Incorrect shipping address provided by paypal.

by MBRenegade Contributor in Disputes and Limitations Archives
‎Dec-31-2020 08:29 PM
‎Dec-31-2020 08:29 PM
I have previously removed ALL old addresses from my account, however today I rushed a product (RTX 3080) through the checkout process as they have a tendancy to sell out very very fast, and over the past 3 days I have missed out of getting one due to being too slow during the checkout process. After placing the order I realised my shipping address was incorrect! Paypal provided this address and despite the address in my account on the store page AND the ONLY address linked to my paypal being the same, Paypal seems to have pulled an old address out of the ether and now I am stuck potentially waiting another week for stock as the seller is unable to change the shipping address due to fraud prevention. This has happened before closer to when I removed the addresses so I assumed it was an error that would fix itself but that was months ago now. Why has this happened? How do I prevent this happening again? (other than making sure my details are correct before checking out obviously) ... View more
Labels:
  • Labels:
  • Disputes
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros
Welcome to the PayPal Community!