sounds like a nice experience peterhw, however, that was not the case with me. I filed the complaint within hours of realizing that this was a fake company... they indicated they were selling Brooks tennis shoes but it wasn't until I saw the paypal receipt that you can see they were a Chinese company. No delay in submitting complaint and no delay in paypal rejecting... they indicated that it was a legitimate transaction. I have experience one other case similar to this some years ago. However, I had paid with a credit card. The credit card refunded my money with very little hassle. Once again... paypal is great when doing a transaction with family or when you have the goods/services already in your hand... outside of that, you are basically trusting the vendor to deliver their product... in my case, I was scammed. Not a good feeling.
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