I have also been scammed by these **bleep** and am livid! I thought it was a reputable USA-based company from looking at the website. During the Black Friday weekend in November the website stated that if you ordered that week the items would be with you for Christmas. I am UK based and was reassured of this and paid £80 for a doll plus a further £10 upgrade. Despite my many messages the doll still hasn’t been made just over a week before a Christmas. They kept saying I would have it for Christmas and I kept pointing out the blatantly obvious that I wouldn’t ! They finally admitted that it would not be with me and I demanded a refund. They are being silly ***** about the refund saying I had to have demanded a refund within 24 hours of placing the order. I have pointed out that they are in breach of their contract with me as they haven’t maintained their side by making and shipping out in time. They just say that they hadn’t anticipated the amount of orders they would receive over Black Friday and it would arrive eventually! Greedy ******s. In addition the very fact that they are based in China pretending to be in the US is unbelievable. This is my daughters only gift from us and all she wanted so I now have to fork out for an emergency doll from the UK and paid over the odds. Has anyone managed to get a refund from them in this position?
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