I had a very similar situation, ordered 2 cat caves but received a very small inexpensive cat shirt 6 weeks after order was confirmed. Since I didn’t realize that this was from the fraudulent company I ordered from, I discarded the packaging and didn’t think too much more about until I filed a dispute with PayPal over not receiving my order and not getting any response from the company with numerous attempts. Of course PayPal denied my claim because said fraudulent company provided a tracking number for the one ounce package that was delivered. Had PayPal investigated at all, they could have determined that my order would weigh significantly more than one ounce and not fit in my mailbox. But they took the word of said fraudulent company over what their customer, me, was trying to convey to them. I continued to dispute this and repeatedly told Unilone that all my correspondence was being forwarded to the USPS, as this was their means of delivery. I also filed a claim with the USPS. After numerous emails back and forth, and NO help from PayPal, Unilone refunded 75% of my money, which is better than nothing, but once this is back in my back account, I plan on contacting Unilone to state this is NOT what I agreed to and they agreed to 100% refund. I have proof in several emails. Continue to fight and contact USPS if that is how your scam items were delivered. This is the only way these types of scam operators will be halted. Fight on since PayPal will not!
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