Moderators, PLEASE HELP. I have been locked out of my account since mid-September, when all of a sudden PayPal's verification texts to my TextNow number stopped working. I've been a member of Paypal for years and my TextNow number has worked for at least the past year with no problem at all. Yet somehow in mid-September, that changed and I no longer receive the verification texts. I have already changed my Paypal password, called the Paypal number (can't ever get anyone on that number at all), made sure Paypal's short number wasn't blocked, etc. I am STILL locked out of my account and it's December. It's been 3 months and I can't touch my money at all. I have come across MANY posts like this and to be honest, most of them do not have responses. That's very worrying because I have no idea how I'm going to get this fixed without being able to contact an actual person from Paypal to help me through it. I need to change the TextNow number on my 2-step verification to another phone number or change it to an email, but I can't do something as simple as that because I cannot log in. At all. Once I type in my password, I'm hit with the 2-step verification and never receive the text so that I can log in completely. PLEASE SOMEONE, HELP. I do not know what else to do.
... View more