Same thing happened to me, but it was a dog instead of a doll. The refund was granted but I was told to return the item to the seller. As everyone else has found, it costs just as much to ship the item, so the refund is worthless. This has been extremely time consuming and frustrating. Paypal even required me to fill out a police report for fraud, which I did, and they are still refusing to provide the shipping cost. Now i discover that Paypal has known about this company since May, if not longer. This collusion is unacceptable.
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