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since ‎Nov-26-2020
TonyClegg
TonyClegg Contributor
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Re: I ordered something from #Longruian Electronic...

by TonyClegg Contributor in Disputes and Limitations Archives
‎Dec-14-2020 12:59 PM
2 Kudos
‎Dec-14-2020 12:59 PM
2 Kudos
Ok, following on from my original post, I have finally had both my purchases refunded after I declined the companies pathetic 10% and 15% refund or an even more insulting 20% off my next order. As if I’m going to order again from this shower ?! Anyway, I completed two forms from PayPal and spoken to someone on the phone in the UK. He sent me another form that I completed, scanned and uploaded to my case. Just over a week later, both payments have been refunded. Just to finish, this company seem to have another company name which has just started to appear on Facebook. This time, people are all over it calling them out for what they are. Keep fighting and whatever country you are in, speak to someone at PayPal. It took me an hour and twenty minutes to get through but I got my money back ... View more

Re: I ordered something from #Longruian Electronic...

by TonyClegg Contributor in Disputes and Limitations Archives
‎Nov-26-2020 05:30 AM
3 Kudos
‎Nov-26-2020 05:30 AM
3 Kudos
I purchased what I thought was a nice 2m multi-coloured LED light on a stand.  With delivery this was around $48 and was a buy one get one free offer and purchased for delivery to the UK.  At the time I had no idea this company were in China or I wouldn't have bothered risking it, and wish I'd done some research as there is another company almost identical to this called Bo Yida Electronic Commerce.  So, when I eventually got the delivery, what I received was 2x 0.45m led strip with a very short USB cable.  I couldn't even get this to light up the back of the TV never mind sitting in the corner to help my NYE party along which is what the original intention was with my purchase.   So, I've got two cases with PayPal and having read some of the other comments mainly regards Longruian many are struggling to get their money back, but I'll continue to fight as their comeback was $8, or a 15% discount off my next purchase.  Yeah right, as if I'm every going to buy from either of these companies again.  So this order was $48.97 and the other $38.98 and they reckon they can fob me off with $8 refund.   The product isn't fit for purpose and would have no idea what anyone would do with a 0.45m bit of led light.  To be fair, looking at other posts on here, I'm surprised I got anything at all now.  At least they bothered to deliver.  I won't be returning either at my cost.  They can send an envelope with the postage on and PayPal have a fight on their hands as I won't go away and I'm willing to continue to pursue and report to Trading Standards etc as what they show in their adverts along with description is very different to what is sent out and received.   So my warning to you is if you see any Facebook adverts for products that you believe look ok, be very wary when you purchase.  Oh and their e-mail addresses have random letters and numbers in @ gmail . com  I didn't know that until I contacted them.  These guys make Wish look fantastic ! ... View more

Re: Bo Yida Electronic

by TonyClegg Contributor in Disputes and Limitations Archives
‎Nov-26-2020 05:22 AM
‎Nov-26-2020 05:22 AM
I purchased what I thought was a nice 2m multi-coloured LED light on a stand.  With delivery this was around $48 and was a buy one get one free offer and purchased for delivery to the UK.  At the time I had no idea this company were in China or I wouldn't have bothered risking it, and wish I'd done some research as there is another company almost identical to this called Longruian Electronic Commerce.  So, when I eventually got the delivery, what I received was 2x 0.45m led strip with a very short USB cable.  I couldn't even get this to light up the back of the TV never mind sitting in the corner to help my NYE party along which is what the original intention was with my purchase.   So, I've got a case with PayPal and having read some of the other comments mainly regards Longruian many are struggling to get their money back, but I'll continue to fight as their comeback was $8.  The product isn't fit for purpose and would have no idea what anyone would do with a 0.45m bit of led light   So my warning to you is if you see any Facebook adverts for products that you believe look ok, be very wary when you purchase.  Oh and their e-mail addresses have random letters and numbers in @ gmail . com  I didn't know that until I contacted them. ... View more
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