Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in

Le forum de Communauté ne sera plus disponible à partir du 30 Juin 2025. Le Forum de la communauté n’est pas disponible pour les nouveaux messages ou les réponses; les articles précédents restent disponibles pour vérification. Afin de connaître les options d’assistance complètes, rendez-vous sur PayPal.com/HelpCenter

Si vous souhaitez signaler du contenu illégal et contraire au Règlement sur les services numériques de l’Union Européenne (DSA), veuillez cliquer ici.

since ‎Nov-24-2020
Vi2021
Vi2021 Contributor
Contributor
1
Post
0
Kudos
0
Solutions
Your PayPal Anniversary
Active
Organized
The Return
View all
Latest Contributions by Vi2021
  • Topics Vi2021 has Participated In
  • Latest Contributions by Vi2021

PayPal refund claim has been denied - because Payp...

by Vi2021 Contributor in Disputes and Limitations Archives
‎Feb-15-2021 07:42 AM
‎Feb-15-2021 07:42 AM
So I paid for digital good (game account) online using Paypal. The account got banned less than a month after I bought it because of the previous owner's refund abuse. I applied for a refund from Paypal, explained what happened. After 2 weeks they just send an auto-reply  "We reviewed the claim(s) you filed on 5 February 2021. Unfortunately, we had to deny your claim(s). This decision was made because our records show that the item or service associated with this transaction was delivered to you." Did I claim I didn't receive the "item"? No  Did the "item" -"Significantly different to how it was described"? Yes What is the point of "review" if Paypal just doesn't bother to read the case? <removed>  The seller got banned from the marketplace after I reported him but Paypal sided with him? what is wrong with the Paypal resolution team? Why bother to have buyer protection if they only side with the scammer?     ... View more
Labels:
  • Labels:
  • Disputes
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros