Hi, I bought an item from eBay. The seller provided tracking and I was also tracking closely the movement of the item. The local Postal tracking website updated that the parcel has already been delivered to my letterbox but I did not receive the item. I have already filed a missing letter claim with the Postal Service and they reverted that they will investigate and reply within 5 days. How should I proceed? I have also informed the seller about the situation but there was no reply from him.
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