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since ‎Nov-13-2020
Country: Portugal
Type: Personal
josemorgado
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Directive DSP2 - Login problems

by josemorgado Contributor in My Account Archives
‎Nov-13-2020 02:14 PM
‎Nov-13-2020 02:14 PM
Hi, Today, when I tried to log in my paypal account, after I've entered my password, a message appeared. Due to directive DSP2, paypal needed to confirm my identity. The problem is that to confirm my identity, I have to enter a number on a phone that paypal will contact. The reason that I'm complainig is because the phone is a home number and I can't enter the number that paypal want to be inserted. I can't access my account so I could change my phone number. So, I'm in a position that I can't do anything, even make a direct contact with paypal by email.   I would like that a moderator could help me with this problem because right now, I can't access my account. ... View more
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