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since ‎Nov-11-2020
JMPSRQ
JMPSRQ Contributor
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Latest Contributions by JMPSRQ
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Re: UPS labels erroring

by JMPSRQ Contributor in Business Tools Archives
‎Mar-25-2021 10:20 AM
1 Kudo
‎Mar-25-2021 10:20 AM
1 Kudo
My pleasure! We have to help each other!  Is there someplace I should post this temporary solution for the thousands of people affected by this?  I'm sort of new to these forums. Glad it worked for you!!! Joanne ... View more

Re: UPS labels erroring

by JMPSRQ Contributor in Business Tools Archives
‎Mar-25-2021 10:13 AM
1 Kudo
‎Mar-25-2021 10:13 AM
1 Kudo
I cannot thank you enough for taking the time to share this information!  I have been struggling and this is more information than I received through PayPal of the past FIVE DAYS. I will share what I found out this morning from my UPS Rep which might help you and others as well....I set up my UPS account directly through PayPal.  If you have not yet, (because it is not required - but I highly recommend) set up an account on the UPS SITE with your account # - that account number on your shipping Profile page as you described...the 1Zxxxx and then request to LINK (within the UPS SITE) it to PayPal Discount Code!  If your account is not associated with PayPal and you tried to create a label on the UPS site you are given RETAIL rates....until the DISCOUNT applied.  I have just been able to print and ship a large package and the same rate I got when I shipped same item using PP last week before this nightmare.  Of course the inconvenient thing is I have to Cut and Paste the Ship To info...but it beats waiting around for PayPal.  Oh, and you can set up your payment preferences (for the shipping and/or pick up if you use that service) to use your PP account or set up a CC, or billed! I hope this helps also as this has been a ridiculous and costly inconvenience and I cannot believe PayPal has not been more responsive! Anyway...hope this helps!!! ... View more

Re: UPS shipping not working

by JMPSRQ Contributor in Products & Services Archives
‎Mar-23-2021 06:24 PM
‎Mar-23-2021 06:24 PM
I have also confirmed with UPS directly and they said it is an issue with PayPal...yet I have not received any coherent (or any for that matter) response. Would you mind letting me know if you get resolved? I can create on UPS site but that does not offer our PP shipping discount. Hope they at least acknowledge they have an issue soon! Thanks in advance! Joanne ... View more

Re: UPS labels erroring

by JMPSRQ Contributor in Business Tools Archives
‎Mar-23-2021 06:18 PM
3 Kudos
‎Mar-23-2021 06:18 PM
3 Kudos
Same here and no response from PayPal...AND I contacted UPS and they have assured me it is an issue with PayPal! Have you received any response...or even acknowledgment that they have an issue??? Any assistance would be greatly appreciated! Joanne ... View more
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