I placed an order in September and my purchase has never arrived. I raised it with PayPal and a few chats went backwards and forwards but nothing was resolved. I think it was a scam from China. Yesterday PayPal said they weren’t upholding my claim because I had t given them any documents. They never asked for any but as the buyer I obviously don’t have any either. The case is now closed. How is this fair? Is PayPal a scam too?
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