PayPal Community

There was no mention of ’good will’; the message I received from PayPal was: We've reviewed the case you filed on 5 November 2020 and have decided in your favour. We've issued a refund of £29.68 GBP to you. It may take up to 5 days for this refund to show on your PayPal account or bank. If you paid using a credit or debit card, the money will be refunded to it. Depending on your card provider, it can take up to 30 days for the refund to show on your card statement. ... View more

Hey ScottB3, Just wanted to say thank you for posting the details of your experience. I followed your tip and contacted my delivery company (Yodel) who sent me an email confirming that the tracking number supplied did not correspond to my address. I contacted PayPal via their messaging service saying that I had new information on a closed case and attached a PDF of the email, they reopened the case and I have just received a refund from them. To anyone else in the same situation, don't give up. Don't let these scammers pick your pockets. ... View more