Uber sent me to paypal and paypal sent me to uber. Both are not save! Hi Lisette, We are unable to process a refund for this payment due to an open dispute process on PayPal's side. We would highly recommend reaching out to PayPal in this instance as they should be able to refund the payment. We will happily take care of the outstanding balance once it reflects on your Uber account. They may ask that you contact Uber first, but please do feel free to show them these messages to confirm that you have already done so. If there is anything else we can do for you please let us know. Sent by Dani
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