PayPal Community

Mine was $57. PayPal refunded me the money and then they took it back right away. Then they closed it and said that the merchandise company in China did not receive their item back. I told them that I’ve been working on that since right after within the hour that I ordered it. The end solution was that PayPal said they were in favor of the merchandiser since I did get the merchandise. And I told him it happened exactly like I thought now it’s too late because it’s past the 30 days.  I thought I’d still try sending it back see what it would cost and then they said that they prefer if I didn’t do it by FedEx but only by mail. I did open up a resolution with my credit card company. And then I opened up another one with PayPal because I was not happy. It was a scam it was nothing like it said it was going to be. And I’m sure it’s going to be just as much to send it back. PayPal tells you to get a hold of the company but when there’s so many faults companies and you can’t get down to who actually it is coming from. Even though PayPal could get through to the merchandise or they wouldn’t share that information of who they were or the return address until just recently three months. I had 30 days to return it. It will be closing my PayPal account this is not the first time they’ve done this. I’ve tried to check out to see were PayPal has the where they’ll pay for it to be sent back but I couldn’t find any information on it ... View more

This is happening to me. I ordered something December 12, 21. I tried to cancel it by calling the number 10 minutes after the order went through and I continue to try for two hours and it was a false number along with the fake customer service email. Three days later I got an email stating that my order has been processed and shipped. I’m still trying to cancel the order and trying to get a hold of Paypal which Paypal totally blew me off. Then it went to synchrony Bank and Paypal said they couldn’t help me because it’s been reported to them the bank which I did not do. All this time I’m sending PayPal and the bank information of emails that were returned and due to faults addresses about this product also three different names this company went under. Well I just heard back today from synchrony bank and they said that they could not refund my money because the merchandise company said I still had their product well I can’t get a return address and now that I have one I have to ship it back and they don’t want me to ship it by FedEx they want me to go through the Postal Service tracking number. I’m going to cancel synchrony bank along with my PayPal account. They should’ve helped me on it as soon as I called them within 24 hours of the problem. I am also putting it on our social media reporting them Paypal synchrony bank and the company to the Better Business Bureau. I’ve come to the realization I will not be getting my money back and Paypal and synchrony Bank for really don’t care. They refunded it at first and then they took it back. ... View more