Can you put the screen shot on here for others to use in their dispute. My problem is they’re asking for the product to be returned in order to give me a full refund. It’s just a massive scam as they expect you to pay for the return and are actually suggesting “you will have to pay the huge freight costs, are you sure you want to do this?” It’s just a total fraudulent company and product and they know they have the rights. Not us customers! But I have filed a complaint on “action fraud” (anyone in U.K. do the same) and I am just waiting to hear if they have anymore.
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