Agreed. I am in a similar boat. They keep closing any messages I send them. PayPal has agreed that my back account was hacked for $2,000. They have refunded $1,000 but won't respond to my request for the second $1,000 that is owed to me. I am so frustrated. I keep reopening a chat but it goes nowhere and then they close it. I had a phone number and went through all of these prompts only to get disconnected. Once this is resolved I am closing my PayPal account. I am at my wits end.
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