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For the record I'm in Czech and Austria but they PayPal is a German company that speaks only German, loos connection with the U.S. They also refused to refunde on a scammer who sent item to a different address. After involving police they backed off and reversed the payment.
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Willing to join the class action. My experience with PayPal Germany was one of two tails. First the assure you a refund is pending only to back off on the same, And revise the buyer protection policy. As item was refused
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Not according to PayPal buyer protection in English this is: "I've checked the case again and the decision is in your favor met. Since the buyer has refused to accept the goods, this becomes the case thus closed"
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Same here new to Germany, PayPal refunded a buyer which refused the package that cost 30Euro to send. After Refunding they sent me this letter, despite being in breach of their own policy.
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