PayPal Community

SUCCESS .... it took a little while but I have been fully refunded.  My recommendation is open dispute. Send back their cheap item you received - do not spend any more than $45 as paypal will refund you that amount for the postage. I sent it back express post. Make sure you use return address that paypal supply.  After delivery has been attempted a few times supply this information to paypal and stay on them, I would suggest update paypal every time attempted delivery is made.  Supply paypal with copy of label put on parcel including tracking info.  As soon as I supplied them with this they sided with me and refund was in my account within 24 hours.  Good luck everyone, spread the news, refund can happen but, moreso, beware this scamming company!!! ... View more

UPDATE TO MY ISSUE Thought I would be a guinea pig and send the item back.  I sent it express tracked post and paid $45 (which paypal have refunded me for, so that is a bonus).  Have checked the tracking and it has been delivery has been tried repeatedly with details saying wrong address trying to deliver to other address or trying to contact receiver.  I have taken screenshots every few days and updated paypal with it, I think it's about time paypal just refund me (which I have stated to them).  When the resolutions page updates they continue to give the "seller" more time.  It is getting beyond ridiculous.  I will update resolution here (if I get one). ... View more

exactly the same experience here,  was wondering though can we claim return postage through paypal???  that is the only way I would consider doing it, cause otherwise the cost of postage is same as refund and they get their cheap plastic shoe stretchers back. ... View more