PayPal Community

swenner · ‎Mar-23-2021

I purchased a laptop adapter (specific to my laptop brand/model/ etc.) through Ebay. I plugged into my laptop -which it felt a little snug, so I assumed it was because it was brand new. I had unplugged it days later to use laptop in another room and the end piece of adapter pulled my charging pin right out of my laptop charging port--which leaves me now with a broken laptop!!! The seller is only wanting to wanting to refund money for the adapter and is not acknowledging that their product was either labeled wrong/defective, etc. and their communication emails are not aligned with the issue. On top of that they put on Ebay that I had requested a cancelation of product, which I did not. I asked the seller to resolve the issue with their product breaking my laptop. Does anyone know if Paypal can step in and help me resolve this issue with the seller to make the seller help pay for a new laptop?

swenner · ‎Oct-14-2020

The company VOKUNK is completely fake. If I knew it was in China, I never would of ordered. They even shut down their website. And to top it off, they would not reply to emails and took over 2 months to receive the items. The company only responded when PayPal emailed them. But still **bleep** in the situation. I have researched shipping prices, costs more than the items up to or over $100 depending on what shipping method. PayPal only refunds up to $30, and that's if the seller claims they received it. So frustrating!

swenner · ‎Oct-13-2020

I am having the very same issue with a company called VOKUNK. The shipping me to was FREE, but not PayPal is wanting me to pay to return the 2 pairs of shoes to them. Your post says to complain to your credit card company; expect my charges were taking from checking account. How is your bank suppose to help you? It is going to cost more to return than what I paid for the shoes : (

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Item purchased caused extended damage

Re: Disputes, PayPal lack of communication, PayPal...

Re: Disputes, PayPal lack of communication, PayPal...