PayPal Community

Same for me. I sent them all my communications through email, pictures of product and the advertisement. I was issued a full refund the very day that the 10 days were up for company to respond. Escalate the issue to PayPal and give them all info you have. Hopefully all will be refunded! ... View more

I had to contact through the live chat. I even uploaded pictures to them through it. ... View more

I opened up a message to chat with customer support. I sent my screenshot of the ad along with what I received to the message thread. PayPal responded and added my pictures to my dispute claim. I also sent screenshots of where I had tried to contact seller. Once the 10 days were up, I got my refund. Hope this helps and you can get your money back too! ... View more

Yes, I will. This company needs to be shut down. You are exactly right, it's a scheme that they are still making money on. I tried to find the ad, and poof, nowhere to be found at all! They know 9/10 will not pay to send back, so offer 1/2 refund, but still profit other money...ughhh, makes me so frustrated and angry! I saw somebody else suggest to mail just an envelope back, it gives you a tracking # to show you returned the plastic pieces of junk...maybe an option? My grandkids were so excited when we ordered. Their disappointment was the worst!!! ... View more

Yes, and mine only took the 10 days total. I sent PayPal pictures of the ad (luckily I had screenshot it from FB) along with pictures of what was delivered. The company I ordered from was Grapcer.com. Open a dispute, send in all your info and hopefully you too will get a full refund! ... View more

The company name that I ordered from was called Grapcer.com Maybe this will help you with your dispute. I took a screenshot of the ad before it was deleted. ... View more

I too was scammed by purchasing 3, large, animated pumpkins and got the dollar store plastic toys. I opened a dispute with PayPal, gave them all info and provided pictures. I was given a full refund, and quickly. Please open a dispute. Hopefully all will get resolution and company will be shut down! ... View more

I did open a dispute with PayPal and I did get a full refund. Send PayPal all information and pics. They resolved mine quickly. Hoping all get this resolution! Such a shame this is still happening and they can't be shut down!!! ... View more

In the same boat! So angry! My grandkids were so excited, waited for a month, paid extra for faster shipping...today I get 3, small, plastic, cheap, toy pumpkins. 😠😡😠 ... View more