PayPal Community

That's great! This morning I sent them a link to this thread and explained that I am not alone. I put all zeroes in for the tracking number and put this in the field where I could put text - re explained the situation, explained that I didn't have a valid address to ship to China, that the cost of shipping the items back was more than double what I paid for them and way beyond what Paypal would refund for shipping fees (DHL Express quoted me $83 to send a 1-lb package to their address). I explained that this is a fradulent company, etc. I hope that I'm next in line to get a refund and the case decided in my favor! Crossing fingers. ... View more

Same situation for me. I ordered 2 "multifunctional tables" and received basically some kind of little book holders, a few pieces of useless wood. I'm stuck in the same ridiculous loops with PayPal customer service chat and couldn't get Paypal by phone. I waited on hold for almost two hours yesterday. In chat last night they said they'd call me on my primary phone number but so far, no calls. I'm disgusted with PayPal and will avoid using them for purchases in the future, and will spread the word via social media that their customer service and fraud department are less than worthless. ... View more