I created a claim because I received fake shoes from depop, I wanted to return the shoes and get a refund. The seller "agreed" and paypal gave me the return info and told me to send tracking. I did everything perfectly and they have been returned for almost a month now and nothing is happening now, I've heard nothing. I'm not sure if the seller is just refusing to tell paypal the shoes are back or if paypal is just being slow but either way I haven't got my money but the seller has the shoes. I have tried searching for a solution but I can't find anything like my situation although I feel like it would be a very common issue.
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