PayPal Community

My claim  (Dispute Case ID: PP-D-107258342) was denied only based on seller's fake information "This decision was made because we received shipment tracking from the merchant confirming that the merchandise was delivered".   PayPal was fooled by scammers fake FedEx tracking #, even though I have provided all one way emails to seller and fake FedEx shipment information. The Seller provided a fake FedEx tracking number which was delivering to the wrong address not to my PayPal address.    However, Paypal did not Look at the fake tracking Information carefully: 1: My order was 5 feet long garden rake.  But shipment was 0.5 lbs 2: my shipping address was residential. But it was delivered to commercial Office. 3: who is shipping 5 feet long rake with FedEx overnight  (form Georgia to California) with free shipping charge.   I believe that scammer can access tracking information from UPS and Fedex and picks up a good tracking number that matches with buyer's zip code.     ... View more

Hi, My Paypal claim was denied (depute id: pp-d-79682010). Paypal said because item was delivered based on tracking # provide by the seller.  However, tracking # provided by the seller was a wrong or fake #. Items was delivered to a wrong place based on UPS (confirmed).  In addition, store website and seller disappeared just after my payment.    I bought the item not from Ebay store. Paypal resolution center held my dispute case for more than 58 days. During two months, I could not send  any new information (such as wrong address delivery confirmation and closed website)  to the resolution center. There was no way to do it for me.     Now, Paypal closed my case, and I cannot dispute it again because Paypal cannot find my purchase activity history or it passed more that 45 days.   I believe that Paypal intentionally held my dispute case for 2 months not to pay to me.     ... View more