I had to escalate a claim last week as the seller was going back and forth offering silly amounts and delaying the claim. I then escalated my claim to PayPal. A couple days later I got an email from PayPal that I needed to respond to the seller's offer of £7 (they owed me over £38). When I went out to the resolution center and tried to upload the response I just get a red diamond in the middle of the screen and Please try again - we're sorry, something went wrong and return to resolution center. I have tried to submit the response several times each day for three days now with the same error messages. I have also tried to message PayPal directly about the problem for the past two days but getting no response from them. Has anyone else had these problems? If so what did you do to get a resolution? Thank you.
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